Privacy Policy
Sport Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
- Account Information: Name, email address, phone number, and password.
- Booking Data: Ground bookings, payment history, and event registrations.
- Location Data: General location to show nearby venues (with your permission).
- Device Data: Device type, OS version, and push notification token for app notifications.
2. How We Use Your Information
- To process bookings and payments.
- To send booking confirmations and status notifications.
- To improve our platform and services.
- To comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share data with:
- Venue owners (limited to booking details they need to serve you).
- Payment processors (Safepay, Rapid Gateway) to facilitate transactions.
- Service providers under strict confidentiality agreements.
4. Data Retention
We retain your data as long as your account is active or as required by law. You may request deletion at any time.
5. Your Rights
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of your data.
6. Contact Us
For privacy inquiries, contact us through our Help & Support section in the app or website.